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Patient Information Leaflet – Privacy policy summary and
Data protection.

Dr Jacek Krysztofiak, TMS clinic Jersey as part of PROTEA HEALTH.

Data Protection and Patient Privacy Policy Summary. PROTEA HEALTH , Version: 20230926,  Dated: 26.09.2023
Data protection register number 62653

Your Privacy is Our Priority

The following information has been provided for information pertaining to TMS clinic Jersey and their services. The below information sets out how TMS clinic Jersey uses and protects the data collected via our website

What is a privacy policy or notice?

Privacy policy or notice indicates how personal information/data is collected and used. When using this site, you are legally bound to the following privacy policy, so please read carefully. Privacy protection is something which TMS clinic Jersey is fully committed to.

A privacy policy or notice is a statement that discloses the ways in which our Practice gathers, uses, discloses, and manages our patient data. It fulfils a legal requirement to protect our patient’s privacy.

Why do we need one?

To ensure compliance with the Data Protection (Jersey) Law 2018 (DPJL) and where relevant, the General Data Protection Regulation (GDPR) legislation, our Practice must ensure that information is provided to patients about how their personal data is processed in a manner which is:

• Concise, transparent, clear, and easily accessible;
• Written in clear and plain language, particularly if addressed to a child; and free of charge.

What is DPJL/GDPR?

The legislation replaced the Data Protection legislations in Jersey and the UK and is designed to harmonise data privacy laws across Europe, to protect and empower all EU citizens data privacy and to reshape the way in which organisations across the region approach data privacy.

Who does this policy apply to?

In accordance with the new data protection legislation our Data Protection and Privacy polices applies to all patients aged 13 and over.

When did DPJL/GDPR Commence?

The DPJL and GPDR legislation came into effect on 25 May 2018.

How do we communicate our privacy notice?

At our Practice, the privacy notice is displayed on our website, through signage in the waiting room and in writing during the patient registration process.

Why we collect information about you

To enable our clinical and administration teams to provide you with the best possible healthcare from us, we will need to collect and process information about you, this will be either in paper or electronic format amongst others.

What personal information do we collect?

Our services require you to provide personal information. When contacting us, we may ask for details, such as your name, email address and telephone number. Clinical information gathered from us during your treatment is held within a secure platform. We will collect information provided by you directly.

What do we do with your information?

Your records are used to directly manage and deliver healthcare to you by ensuring the appropriate staff or agencies who are involved with your care are provided with such information which is relevant to them. All of the information collected from the website is used solely for the purposes outlined in this document. We do not divulge any information to anyone outside of TMS clinic Jersey.

Who do we share your information with?

We share your relevant personal information with other healthcare organisations which you have given consent for example insurance providers.

We try our best to understand your needs and provide you with a high level of service. We may use the information collected for the following reasons: Internal record keeping, to improve our products, to send you occasional promotional emails (unless you request otherwise) advising of things which may be of interest to you, such as news, offers and industry related articles, to customise the website according to interests advised by those who use our services

Our Full Data Protection and Privacy Policy

This is available at our Practice or on our website: www.tmsclinic.com – full privacy policy click here
What do you do if you have any questions
Should you have any questions about our privacy policy or the data or information we hold about you, you should contact:
• Information Governance Lead (in the first instance) or;
• Data Protection Officer
Details of these individuals and their contact details can be found at the back of this patient information leaflet.

Complaints

We accept that sometimes things can go wrong and in the first instance you should contact our Data Protection Officer with your complaint.

Practice Data Protection Officer

Sandra Leigh Email: [email protected] Website: www.tmsclinicjersey.com
Practice Manager Tel: 01534 484191
For your security we use certified secure/encrypted IT solutions.

For details see our policy document

However in the unlikely event that you are unhappy with the way we have handled your complaint, or our data processing methods, you have the right to lodge a complaint with the Office of the Information Commissioner:
Office of the Information Commissioner:

Brunel House, Old Street, St Helier, Jersey, JE2 3RG
Email: [email protected]         Telephone: +44 (0)1534 716530

IMPORTANT: Keeping us informed and up to date

You can of course help us keep your data accurate and up to date. If you change your address or contact details please let us know.